Frequently Asked Questions
Everything you need to know about your Huntley Equestrian gear and orders.
What is your return policy for riding apparel and equipment?
We offer a 30-day return policy on all unused items in their original packaging with tags attached. Please note that for safety reasons, we cannot accept returns on used safety equipment or custom-ordered items.
How do I determine the correct size for my riding boots or breeches?
We provide detailed size charts on every product page. For the best fit, we recommend measuring over your typical riding socks and breeches. If you are between sizes, we generally suggest sizing up for comfort.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international shipping times vary by location and customs processing.
Do you offer a warranty on your leather goods?
Yes, all Huntley Equestrian leather products come with a one-year warranty against manufacturing defects. This does not cover normal wear and tear, improper care, or damage from accidents.
How should I care for my Huntley Equestrian leather products?
To maintain the longevity of your leather, we recommend cleaning with a high-quality leather soap after use and conditioning regularly to prevent drying or cracking. Avoid storing in extreme heat or damp environments.
Do you offer group discounts for riding clubs or teams?
We are proud to support the equestrian community. Please contact our customer service team with your team details and estimated order volume to discuss special group pricing and customization options.